With Rewind, Business teams can roll back a folder or account 180 days or more when disaster strikes. This feature- previously available to users on Dropbox Plus and Professional-is now making its way to all Dropbox Business teams. We’re also helping IT teams manage their Dropbox deployments more easily with Rewind. Premium support is available now in English worldwide. We’ll give you a call to help you with new features and alert you to any account issues. For your most important issues, we’ll update you continually after that until they’ve been resolved. We’ll teach your team how to get the most out of Dropbox with sessions on setup, sharing, file requests, sync, Dropbox Paper, and more. You’ll get 24/7 phone support with on-demand scheduling, plus round-the-clock weekday chat support with the ability to switch to phone support.

You’ll typically hear back on open tickets within an hour and get updates every hour after that. We’re starting with a new premium support add-on for teams of all sizes, offering: Two of the features we’re making available to Dropbox Business teams today-premium support and Dropbox Rewind-will do just that by simplifying team management. In the same way we want to help end users focus on the work that matters, we want to do the same for IT teams.

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